Sybase Operational Reporting 2.0 Goes Deeply Deeper

    By: Mr. Adrian Bridgwater on May 08, 2012

    Sybase 365 has introduced the Sybase Operational Reporting 2.0 hosted business intelligence service intended to provide so-called “deep analytics” of mobile messaging traffic.  

    ISUG members will note that this offering is powered by the artist formerly known as IQ, now known as SAP® Sybase® IQ 15.4 -- and we left in the ® symbols for you just to show we care.

    So why do we need “deep analytics” of mobile messaging traffic anyway?

    Sybase says it is to ensure quality of service, analyze market segmentation and monitor network connectivity.

    So how does it work?

    The tool provides a wide range of reports, including message traffic, network utilization, performance indicators, quality of service testing, customer analysis, trend analysis and transit time.

    According to Sybase, “By performing advanced analytics on the message traffic they send across the Sybase 365 global network, mobile operators can monitor key network components allowing them to provision their network to better serve traffic spikes and let users view performance trends, analyze system history and track error messages, in order to more effectively diagnose message delivery issues and troubleshoot problems.”

    Where can I get it then?

    Initial roll out of the service is across North America, LATAM and “select” AsiaPac and European mobile operators.

    But who is using it?

    Sybase confidently asserts that to date, more than 75 service providers across 36 countries have the unique ability to run intensive analytics on their messaging traffic, delivering data necessary to better understand their messaging operations, improve quality of service and save money by reducing customer support costs.

    “Leveraging the SAP Sybase IQ 15.4 ability to return analytical results on billions of records in just seconds, Sybase Operational Reporting 2.0 promises to provide service providers with even more powerful analytical capabilities,” said the company.

    Along with a variety of enhancements and updates, new features and benefits include:


    • Country Level Analysis –Flexibility to view message traffic at the country level, providing quick and easy visibility to customer usage trends
    • Message Traffic Trending – Capability to visualize messaging trends over a configurable period of time
    • Transit Time Analysis – Enables a comprehensive and filterable view of message delivery and transit times
    Released: May 8, 2012, 6:31 am | Updated: March 22, 2014, 6:48 pm
    Keywords: Mobility News | Sybase 365




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